FAQ's

What is JDS Food Delivery?

JDS, short for Jaen Delivery Services, is a local food delivery service that brings meals directly from local businesses to your doorstep. We also offer a convenient pickup option and allow advance orders for special occasions.

Which areas do you serve?

Our primary service area is Jaen, Nueva Ecija, and we also cover San Isidro, Gapan, San Leonardo, San Antonio, and Cabiao.

How do I place an order?

To place an order:

  1. Browse your favorite local food stores or shops.
  2. Place your order.
  3. Wait for your delivery to arrive at your doorstep, or choose the pickup option.
Can I place an order in advance?

Yes! You can place orders up to 30 days in advance for any occasion, making it easy to plan ahead for events and special meals.

Is there a delivery fee?

The delivery fee starts at ₱49, with additional charges based on the distance from the store to your chosen drop-off point.

For pickup orders, a system fee of ₱20 applies.

Can I track my delivery?

Yes, once your order is confirmed, you will receive an order number via email. You can track your order by clicking Here

What payment options do you offer?

We accept a variety of payment methods, including cash on delivery (COD), Paypal (credit/debit cards), and mobile wallet options

What are your business hours?

We are open daily from 10:00 AM to 6:00 PM. You can place orders anytime and select a delivery slot for future dates.

Can I cancel my order?

Orders can be canceled within a certain time frame before delivery. If you need to cancel, please contact us as soon as possible to avoid any inconvenience.

How long does delivery take?

Delivery times typically range from 30 minutes to 1 hour, depending on your location and the volume of orders. You will be notified of the estimated delivery time once your order is confirmed.